Assistant Store Manager

Our Assistant Store Managers support Store Managers with all aspects of running the store, and taking on the Store Manager’s responsibilities during holiday cover. It’s a really important role in our structure, and comes with a lot of responsibility and variety. A key aspect of the role is people management, working with the Store Manager and the Supervisors to ensure that all the daily tasks in store are carried out properly and effectively, and that the team are motivated, engaged and working to the best of their ability. Assistant Store Managers are responsible for managing the Supervisors and helping them to get the best out of their teams of Sales Assistants.

• Leadership - getting the best out of every individual and uniting your team
• Motivation - engaging your team to deliver excellent customer service and sales
• Coaching - developing colleagues and managers
• Inspiration - celebrating achievement, managing under-performance and encouraging improvement in everyone, everywhere, every day

• Communication: you are able to communicate clearly and concisely, both orally and in writing and you admit that for a good communication you must know how to listen actively and extract the necessary information.
• Leadership: you take the responsibility to achieve the set goals and take initiative without being told what to do.
• Problem solving orientation: you are able to identify and analyse an/a existing/potential problem and find suitable solutions for each situation.
• Trust: you know your strong points, what you are able to do and what you can do.
• Flexibility: you adapt slightly depending on the situation and you are open to new ideas and people.
• Energy: you like to work and you are willing to invest time and effort to achieve your goals.
• Teamwork: you are a team worker, but you can also work individually.

Our company has a friendly, relaxed atmosphere with no specific dress code. Hours are flexible within reason, and you’ll have the opportunity to work from home when you need to.

Our offices are based on the outskirts of Kidderminster and easily commutable from Birmingham, Worcester, Wolverhampton, Stourbridge and the surrounding area… and we have loads of parking space too!

Our business has consistently grown, we are already ahead of plan for this year and it’s set to continue. That’s why we are expanding our team, to work on exciting new projects and delight our customers. Our development team is the cornerstone of this success and were delighted to win the OnRec Award for Technology Innovation 2020.